Shipping policy

Shipping Policy

Order Processing

All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery.

Shipping Times

Because we work with global suppliers, shipping times vary depending on your location.

Shipping Costs

Shipping costs are calculated at checkout based on your order value, weight, and destination. Some products may offer free shipping.

Lost or Delayed Packages

If your package is delayed beyond the estimated timeframe, please contact us at Vensariofficial1@gmail.com 
If tracking shows your package as delivered but you did not receive it, please contact your local post office first, then reach out to us for assistance.

Order Changes and Cancellations

Orders can only be modified or canceled within 24 hours of purchase. Once your order has been processed, we cannot guarantee changes.

Contact Us

If you have any questions about your shipment or delivery, please contact us at: Vensariofficial@vensariofficial.com 

thank you!